Items being sent to or from postal codes in the Toronto, Ottawa and Montreal corridor are being affected
A technical issue at Canada Post has affected some domestic shipping transactions at post offices in Sault Ste. Marie.
The issue was first identified on Nov. 6.
“Currently, it is primarily affecting items being sent to or from postal codes in the Toronto, Ottawa and Montreal corridor. U.S. and international shipments were not affected,” said Genevieve Joly, Canada Post Public Relations.
“The issue does not impact shipments created online.
“We are actively working to resolve the issue as soon as possible. In the meantime, prepaid products such as Canada Post Flat Rate Boxes, can be purchased for domestic shipments.”
Canada Post apologizes to customers for any inconvenience the issue has caused.
If customers have questions regarding their postal services, they can contact Canada Post’s Customer Service team online at canadapost.ca/support or by telephone at 1-866-607-6301 (TTY: 1-800-267-2797).
